FTS Broadband SMS Notification Program
Subscribe to receive important service alerts and notifications about your VoIP telecommunications services directly to your mobile phone.
Complete Program Details
Message Types: Voicemail notifications, system maintenance alerts, service interruption notifications, service restoration confirmations, and security verification codes.
Message Frequency: Message frequency varies based on your service activity and system events. You may receive multiple messages per day during service outages or maintenance periods, while normal operations typically generate only occasional notifications as needed.
Cost: Message and data rates may apply. Standard messaging rates from your mobile carrier will be charged for each SMS message received. FTS Broadband does not charge additional fees for SMS notifications.
Help Support: For assistance with SMS services, reply HELP to any message or contact our support team at 3107877228 during business hours.
Stop Instructions: To stop receiving all SMS notifications, reply STOP to any text message. You will receive an immediate confirmation message confirming your opt-out from our SMS program.
Privacy Policy: Your mobile phone number will not be shared with third parties for marketing purposes. For complete details about how we handle your information, please review our comprehensive privacy policy at https://fts1.net/ftsprivacy.html
Terms: By opting in, you agree to receive SMS notifications from FTS Broadband as described above. Consent is not required as a condition of purchase of any goods or services. For complete terms and conditions, see https://fts1.net/terms.html
What You'll Receive
How to Subscribe
Text Message
Send a text message with the word "START" to:
Standard messaging rates may apply
Online Form
Phone Call
Call our customer service team:
Monday-Friday, 8AM-6PM
Automatic Enrollment
New customers are automatically enrolled for essential service notifications during account setup.
You can opt-out anytime
Important Information
- Message Frequency: Message frequency varies based on service activity and maintenance schedules
- Data Rates: Standard messaging and data rates may apply based on your mobile carrier plan
- Opt-Out: Reply "STOP" to any message to unsubscribe immediately
- Help: Reply "HELP" to any message for assistance
- Privacy: We never share your information with third parties for marketing purposes